Blue's Clues for Success: The 8 Secrets Behind A Phenomenal Business
by Diane TracyIn a previous book review, I warned readers not to judge
a book by its cover. I feel compelled to once again issue that warning.When
you first spot this bold blue cover, you see the name of a popular
children's cable TV show accompanied by the blank stare of an animated
puppy who appears to be in search of the nearest fire hydrant. That's
two good reasons for me to question the position of this particular
book in the business section of my favorite book store and to keep
browsing for something of more substance. However, I strive to walk
my talk, when possible, so I delved a little deeper. In addition,
I must admit that I did recognize both the name and the animation
as a result of long conversations with my eight grandchildren. I must
also admit that I still struggled to make a connection between this
Nickelodeon icon and useful business wisdom. My curiosity led to investigative
browsing, purchase of the book, and an enjoyable and enlightening
read.
To my pleasant surprise, this wasn't a revealing expose' of an animated
puppy and her 20-something live male sidekick. Instead, I found a
blueprint for achieving phenomenal success if you simply "clue into"
your mission, customer, research, technology, work processes, brand,
leadership, and culture!
I guess my next question dealt with my motive for seeking business
wisdom from a team of young people who have turned a children's television
program into an extraordinary business triumph. It didn't take me
very long to answer that question. It has taken a stranger in a strange
land to
Blue's Clues, which hit the airwaves in 1996, now has over 13 million
viewers in 60 countries and had earned about $1 billion in licensing
products in the year 2000 alone. More than 8 million kids and parents
tune into Nickelodeon each week to watch Blue's Clues. Today this
same business is generating over $3 billion in merchandising various
products. This business has also spawned several best selling books,
videos, CDs, and thousands of other consumer products. It's a business
that reaches millions of people in more than 60 countries each week.
It's a business that has changed the lives of its customers in a positive,
educational way. This magical business is not a fantasy. Since 1996,
Nickelodeon's Blue's Clues not only has become one of the most popular
and successful shows for preschoolers in television history, it also
has literally changed the way children watch television with its interactive
approach.
Such success provides much rich case study material. Executive coach
Tracy presents a hybrid case study/business guide based on the creative
culture of Blue's Clues. The show employs a deceptively simple concept,
yet its creators succeed by expertly doing what cutting-edge management
books say to do: walk the talk, live the vision, and discipline yourself
to be the best in every aspect of your business.
Readers will learn:
- What can happen when leaders of an organization put their egos
and self-interests aside for the accomplishment of a worthy mission.
- The power of relationship, and how trust in one another, from
the top down, can break through enormous barriers.
- How a clear, grounded vision can allow individuals to push through
their own personal barriers and limitations to create something
truly phenomenal.
Author Diane Tracy reveals the eight principles behind the success
of this amazing show for the business community. She will take you
into the Blue's Clues' offices and studios and introduce you to the
creators, the animators, the live host, the writers, the producers,
and the executives who have turned this show into a phenomenal success.
Blue's Clues for Success provides the eight clues to achieving phenomenal
success. Learn why the following clues are fundamental to business
success and how to apply them:
- Mobilize the energy in your organization by turning your MISSION
into a "mantra."
- Know your CUSTOMER, love your customer, and make them the focus
of everything you do.
- Stay connected to your customer through RESEARCH-and lots of it!
- Be the master of, not a slave to, your TECHNOLOGY. Use it creatively.
- Create WORK PROCESSES that serve your customers and enable your
people to do their best.
- BRAND your product or company. Know what you want to be and live
up to it.
- Provide LEADERSHIP that meets the needs of people, so they can
meet the needs of customers.
- Consciously manage your CULTURE the way you manage every other
aspect of your business.
One intriguing thread to this book is the level of balance that the
Blue's Clues team seems to have across all of these clues. If companies
could harness the imagination and creativity of the "child within"
their people, they would have no competition. Blue's Clues for Success
will help organizations and individuals tap into this energizing resource
to realize their potential and lead more profitable, satisfying businesses.
At some level this book represents an interesting case study of how
living out these clues can contribute to a vibrant business. Equally
interesting is that each business must search for the answers to these
clues and they will be different for each business. To be effective
these clues must be answered with the specifics of your mission, business,
customers, technology and processes.
More than 100 business book reviews written by Harry K. Jones are
available at http://www.AchieveMax.com/books/.
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Harry
K. Jones is a professional speaker and consultant for AchieveMax®,
Inc., a firm specializing in custom-designed keynote presentations,
seminars, and consulting services. Harry has made presentations ranging
from leadership to employee retention and time management to stress
management for a number of industries, including education, financial,
government, healthcare, hospitality, and manufacturing. He can be
reached at 800-886-2MAX or by visiting http://www.AchieveMax.com.